Last updated: Nov 2024

1. Introduction

I am committed to protecting your privacy. This privacy policy explains how I collect, use, and protect your personal data when you visit my website (sweetrelief.co.uk), sign up for the newsletter, and engage with my services. My site is powered by Squarespace, which may collect some data automatically as part of its services. Please read this policy carefully to understand my practices.

2. Data I Collect

• Personal Information: When you sign up for the newsletter, request information, or make a purchase via the site, I may collect details like your name, email address, and other information you provide.

• Automatically Collected Data (Usage Data): Squarespace may collect certain information automatically when you visit my website, including your IP address, browser type, device information, and browsing actions. This information helps improve the site’s functionality and user experience.

3. Cookies and Tracking Technologies

Squarespace uses cookies and similar technologies to operate and personalise the site, as well as to track and analyse usage. Cookies are small files that are stored on your device and enable Squarespace and me to understand how the website is used, for example, which pages are most visited.

You can adjust your cookie settings through your browser. Please note that disabling cookies may affect site functionality.

4. How Your Data Is Used

I use your data to:

• Provide you with relevant information and updates about my services.

• Process orders and deliver products.

• Analyze and improve the website’s design and content.

• Comply with legal requirements and resolve any disputes.

5. Newsletter and Marketing

When you sign up for the newsletter, I’ll send updates about Sweet Relief. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of each email.

If I expand my offerings to include products, you may also receive promotional emails. I will notify you of any changes in data use before sending marketing for new services or products.

6. Data Sharing and Third Parties

I don’t share your personal information with third parties, except as required by law. Squarespace may act as a data processor for certain automatically collected information to support website functionality. If I integrate third-party services (e.g., payment processors), I’ll ensure they comply with data protection standards.

7. Data Retention

I retain your data only as long as necessary to fulfil the purposes it was collected for, including any legal obligations.

8. Your Data Rights

Under GDPR, you have the right to:

• Access the personal data I hold about you.

• Request corrections to inaccurate data.

• Request deletion of your data, where applicable.

• Object to or restrict my use of your data in certain circumstances.

To exercise these rights, please contact me at connie@sweetrelief.co.uk

9. Changes to This Policy

I may update this privacy policy periodically. I’ll post any changes on this page, and, where possible, notify you by email.

10. Contact Me

If you have questions about this privacy policy or your personal data, please contact me at: connie@sweetrelief.co.uk